Customer Feedback

We have been delighted with overall service from Greenfingers.We had a big order and everything has been excellent value for money.I would like to thank all customer staff,we had a few problems but these were resolved fully. It has been one of best company/s we have dealt with. Special thanks to Carol . Elizabeth

two words..ABSOLUTELY FANTASTIC!!
”I recently orderd a ceramic garden fountain.It arrived within a few days,beautifully packaged and excellent value.I particularly wanted a solar fountain that would also function in cloudy weather,It was exactly what I wanted and works very well indeed. I may well be tempted to order a second one for the front garden! Thank you Greenfingers, I can thoroughly recommend this product and your company to family and friends.”

Arrived well packaged and in good condition
”Table was very good quailty, arrived packaged securely. Just one nut missing. Contacted Customers Services and they promptly came back to me with a solution. Very happy with the service and the product.”

Hi Russell,

Many thanks for your speedy response in regards to the damanged table.
Once again I would like to commend you and greenfingers for a 5* customer service.

Best Regards,

Mr Line

Good afternoon

I would like to thank you once again for our kind attention to this order and I can confirm I will definitely be ordering from you again. Great Service. I am looking forward to receiving my order ASAP.

many thanks

The Tropicana table and folding chairs arrived very quickly. I found the table easy to assemble and the wood (and fittings) are very good quality. Have oiled the wood as suggested.

Very pleased with the product and quality of service. The price was also very competitive.
Would certainly recommend product and company.

Thank you.

Great Customer Service

”My item arrived little late than expected and was damaged. This was rectified ASAP by a helpful customer service staff.

The item was easy to assemble, it is a charcoal bbq drum! looking forward to use it on a nice day! thank you”

Top value for money -

”The product was worth every penny - especially when compared to similar products on the market. The greenhouse is spacious - the shelves are a real bonus. The frame is sturdy considering the price and the instructions for assembly couldn't have been clearer. If you're looking for a small walk-in greenhouse - don't waste time looking anywhere else. This does the business!”

First Class All Rounder For Quality Products And Low Prices

”Was so impressed with the quality and value of my first order I now turn to Greenfingers for all my gardening needs.
With such a wide range at low prices Greenfingers cannot be faulted. Their web site is easy to navigate and I highly recommend that all customers/prospective customers sign up for the newsletter. This is always full of bargains and contains details ot their monthly sale where you can pick up a bargain at an even lower price.
Delivery cannot be faulted and to date every item I have ordered has been well packed.”

we are pleased with both our orders we have purchased with "greenfingers"and delivery service has been very good many thanks

Thank you very much for the very good service. very pleased with the table and chairs.



mrs court

first class service good price bought a chimnea looks good

GENUINE GARDENERS CHOOSE GREENFINGERS

”This company's products are varied and such good value. I order and receive my delivery within days and I would really recommend you choose your next gardening requirements from them. What could be easier?”

Dear Sir



I have just received the Garden Barrow I ordered earlier this week and would like to say how pleased I am with the product and your service!

I expected to have to wait 7-10 days as stated, so was very pleased to come home today and find it safely delivered to the rear as requested.



Thank you to all concerned.



Kind regards, Cliff

Garden Armchair -
”Excellent product strong and well made....Arrived quickly too”

six seat patio set - by M Flynn
”When I ordered this set I was not expecting Rolls Royce style quality as this was just something for the next couple of years till I have upgraded the garden, but to my delight this set is not only comfortable to sit on but the build quality may mean that I will be able to pass this on to family when I do upgrade. Simple build for the table only took me 5 minutes, the delivry was pretty quick arriving on the third working day after ordering. Brilliant Greenfingers thank you very much.”

”Order was promptly delivered, was really impressed when I got a refund from customer services.... You dont get service like that very often theses days. Thank you. Thats what I call fantastic customer service. Will definately recommend Greenfingers.”

HI JUST A LINE TO THANK YOU FOR THE PROMPT SERVICE YOU GAVE ME ON MY ORDER IT WAS DELIVERED ON TIME IT WAS WELL PACKAGED NO DAMAGE AND EXACTLY AS DESCRIBES ON YOUR SITE SO THANKS TO ALL YOUR STAFF NOT FORGETTING THE DELIVERY DRIVER WHO WAS VERY COURTEOUS AND HELP FULL.
MANY THANKS,
MALCOLM HYDE

Hello,

I recently bought a lean to planthouse from you. I recieved the item well within the time you said and set to work putting it up. Even though there were many pieces after reading the instructions we made up the planthouse within a few hours. I'm very happy with the finished item and look forward to the new growing season. Thank you.

Hi,
I would like to compliment your company on two things. Fistly the civility of the lady answering your telephone when I had to contact you, and secondly on the swiftness of your delivery system. The Bird Bath, ordered on Feb, 2nd, arrived min morning yesterday Feb.10th.
Very well done
HL Armitage ( Mrs )