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Customer Service Feedback

19/05/2017

Thank you for your speedy reply to my email and thanks for organizing a replacement canopy.
I can assure you that I am very pleased with your company's customer care and will be highly recommending you to my friends and family.
19/05/2017
Thank you very much. Appreciate the great customer service.
19/05/2017
Placed my first order with you on Monday for a bird table received next day as promised in one piece as well fantastic Will definately use you again and will recomend to my friends family
Thanks again
19/05/2017
Efficient service Some nice things on website
19/05/2017
I ordered a luxury swing a topper was missing Greenfingers sent another one next day first class service thank you also the swing is amazing so very pleased with it everyone who visits love it too
12/05/2017
Thank you very much for your speedy reply and very fast help in sorting this matter. I am very impressed with your aftercare service and also your products.
I will obviously buy from you again in the future, and will Highly recommend you to family and friends.
Thank you once again,
12/05/2017
Most kind! I really appreciate your excellent customer service and shall spread a good word about you whenever possible.
12/05/2017
You are right to be proud of Greenfingers Customer care - it's exemplary. I have just been emailing my keen gardener friend and asked her whether she had used you before, sent her a link to your website and told her how great your products and service are! Be assured I will seize every other opportunity to recommend you in the future and enjoy the products I have ordered in the past/look forward to those I will order in the future.

Thank you!
12/05/2017
Thank you for prompt and helpful service!
12/05/2017
I have nothing negative to say. I have used you before I have no trouble remembering your name Simply because I have Greenfingers. You sell good quality products which is what we all want I dont buy Rubbish. I hate complaining to. I am very very happy with the service that I received from you. I know when my goods arrive I am not going to be very disappointed I would recommend you to my friends as well
12/05/2017
Excellent service as per usual
08/05/2017
Thank you for your efficient customer service in dealing with this issue.

08/05/2017
I have only recently started to use greenfingers So far so very very good
08/05/2017
The aftercare service is brilliant with this company I had a small problem with one part and it was replaced without question I would highly reccommend this company to anyone Good quality and great service
08/05/2017
Cant find any fault with the Robinson FSC Hampton Companion Seat Very comfortable and good value for money. I was fully informed about progress of order and delivery date. Would recommend this company to anyone
08/05/2017
Very impressed with your service
27/04/2017
Thank you for your kind response.
The level of your service on this matter is way beyond my expectations. Congratulations on your customer services and look forward to shopping with you again.
27/04/2017
Can we just say thank you to everyone at Greenfingers and la Hacienda for the speedy and professional manner with which you dealt with our complaint.

Brilliant! Thanks again
27/04/2017
I would also like to thank you for the wonderful customer service received from Greenfingers.


I have been very impressed by the speed of the responses and am happy with the outcome. I would have no hesitation in recommending your company to friends and colleagues.

27/04/2017
My feedback here is relating to the great customer service that I have received from you over the past two days It involved a problem with one of the products that I had bought a few weeks ago Your company responded to my email efficiently and promptly and the difficulty was resolved by a replacement product being dispatched within 24 hours This has been very much appreciated and I will definitely continue to buy my garden products from you in the future Many thanks
27/04/2017
After this positive experience I will use Greenfingers again. Service was excellent carrier was really good and I was pleased with the whole experience.
27/04/2017
Great product, good price, easy installation, client happy
14/04/2017
Most kind! I really appreciate your excellent customer service and shall spread a good word about you whenever possible.

14/04/2017
You are right to be proud of Greenfingers Customer care - it's exemplary. I have just been emailing my keen gardener friend and asked her whether she had used you before, sent her a link to your website and told her how great your products and service are! Be assured I will seize every other opportunity to recommend you in the future and enjoy the products I have ordered in the past/look forward to those I will order in the future.
14/04/2017
Many thanks to all at Greenfingers Customer Services for your help in this
matter. I have left a review of your service through the website form but
wanted also to thank you personally for being so helpful. I will be ordering
from your website again and recommending you to all my family and friends in
the meantime.
14/04/2017
You will be pleased to know a box has arrived this morning.
Thank you so much for your help - much appreciated.
14/04/2017
Always pleased with all the things I buy from Greenfingers, first choice when I am looking for things for the garden.
14/04/2017
Greenfingers are superb Customer Services and their products are second to none and I would recommend them to anyone. Keep up the quality and good work much appreciated.
14/04/2017
Had been considering hotbin for some time found it on site quickly with good information and at a realistic price well packed and delivered on time.
14/04/2017
Great web site found it easy to use and find what I wanted. Good product information. Very happy with my purchase a good solid and stable bird feeding station complete with food containers and water bowl.
31/03/2017
I spoke to Shona and with her guidance and advice the necessary adjustments were made. It was a delight to deal with such a cheerful, relaxed and amusing member of staff and based on that experience and the quality of your products, you have won new customers.
31/03/2017
Great servicefast delivery definately use again
31/03/2017
This company is excellent. We bought a great Ellister Stamford garden set easy to assemble and very good value. Efficient speedy delivery. There was a slight problem with one table leg and their superb customer service lady kindly organised a replacement which arrived in 24 hrs I am really impressed with this company and would highly recommend with confidence. Thank you Greenfingers your efforts were much appreciated.
31/03/2017
Cannot fault anything from website to ordering delivery to product all very good especially customer service lady who was most helpful kind and obliging when we had a slight problem. Well done to you all would definitely recommend this company thank you all.
31/03/2017
I absolutely love this site nothing is to much for them if something wrong with order it is fixed within hours of contacting them there stuff so lovely theres nothing more to say keep up the great work
24/03/2017
Wonderful service, thank you!
24/03/2017
Thank you. Your customer care is very good. We will use you again I am sure.
24/03/2017
Once again, thank you for your prompt assistance - I am very impressed with your customer service and will not hesitate to buy other items from you in the future..
24/03/2017
Nothing to fault Would definitely recommend you to everyone interested
15/03/2017
Thanks for all your help and I really love these shelves. I have left you a 5 star review.
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