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Garden Centre


Customer Service Feedback

16/02/2018
Thank you very much for your prompt reply to my e.mail and for replacing the faulty item.
I am extremely satisfied with the outcome, and will certainly purchase goods from you again.
I have been very impressed with the goods I have ordered in the past.
16/02/2018
Dear Gemma, from the Greenfingers Customer Care,

Many thanks for your kind answer.

Anyway, please accept my compliments, for the quality, of the products, you sell.

16/02/2018
Hi Kirsty! Spares have arrived in perfect condition, thank you for being so efficient. Iím off down the garden now to fill the bin with compost!😁

16/02/2018
Thank you for sending me a replacement clock I have received it today.

Thank you for the great customer service.
16/02/2018
Many thanks for the quick delivery service for my cold frame ordered on line and delivered to my address in 3 days.
I have already fitted it up and is now in use.
Wonderful service
07/02/2018
Thank you once again for your help. Your customer care from yourself has been brilliant and very warmly towards my situation.
I would have no problem recommending your selves to anyone.
07/02/2018
I really appreciate your swift and excellent customer service. I look forward to shopping from your website again.
07/02/2018
Many thanks Aimee, excellent customer care!
07/02/2018
Thank you very much for your prompt reply to my e.mail and for replacing the faulty item.

I am extremely satisfied with the outcome, and will certainly purchase goods from you again.

I have been very impressed with the goods I have ordered in the past.

07/02/2018
Dear Gemma, from the Greenfingers Customer Care,

Many thanks for your kind answer.

Anyway, please accept my compliments, for the quality, of the products, you sell.
25/01/2018
Thank you once again for your help. Your customer care from yourself has been brilliant and very warmly towards my situation.
I would have no problem recommending your selves to anyone.
Thanks again
25/01/2018
Thank you so much for your prompt response to rectifying this fault. I received the two new lids yesterday and want to commend your company on its excellent customer service.
Very bestate wishes
25/01/2018
Thank you for your help with this matter. I will not hesitate to use your company in future.
25/01/2018
What great customer service. Thank you Gemma
25/01/2018
Easy to use website with a wide choice of good quality products. Ordering is simple and goods are despatched quickly
15/01/2018
Thank you so much for your prompt response to rectifying this fault. I received the two new lids yesterday and want to commend your company on its excellent customer service.
Very best wishes
15/01/2018
I am always amazed at your excellence:

*
swift attention to any queries
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very pleasing level of customer service
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no-nonsense returns, refunds and replacements
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high standard and quality of your goods
15/01/2018
Thank you for the courteous and efficient manner in which you dealt with my issue.

Much appreciated.
15/01/2018
Thank you so much for your first class service. I cannot praise your service enough. I will certainly recommend your company to everyone. So very pleased with the reports of progress of my order. Thank you again
15/01/2018
I think Greenfingers is the bees knees when it comes to garden websites, your products are good the range is terrific the prices are reasonable, but most of all your delivery service is excellent I live in the remote rural highlands and Greenfingers have always yes always delivered within the week sometimes with free delivery option but never more than a fiver I recommend this company to all my friends Thanks Greenfingers.com
15/01/2018
Good service all round fast delivery would definitely order again from Greenfingers.
08/01/2018
Many thanks for your reply & I'm pleased that you could see the issues in the photographs.

I could not of asked for better customer service, thank you very much.
08/01/2018
Thank you Jayme. Noted with thanks and genuinely impressed by your timely response and excellent customer service.
08/01/2018
I am just writing to register my appreciation for how well Gill Hunter has handled an issue with a recent order.

When I telephoned last Friday, she was immediately helpful and very courteous and she subsequently did exactly as she promised to do.

I received the replacement yesterday 19th December) and I wanted to put on record how good Gillís approach has been. If you run any sort of reward scheme then I think she would more than qualify.

My Ďthanksí to her again Ė well done.
08/01/2018
I just wanted to let you know that the replacement arrived safely today. I'd like to thank you for what can only be described as 'outstanding' customer service.

Thank you very much
08/01/2018
I was very pleased with the use of your website Delivery was excellent especially as it was close to Christmas Good quality goods
21/12/2017

Yes no problem thank you for you're brilliant service.
21/12/2017

Can we just say thankyou to everyone at Greenfingers and la Hacienda for the speedy and professional manner with which you dealt with our complaint.

Brilliant! Thanks again.

21/12/2017
Can I just say thank you for the way you have helped with this problem? I received the generous reply from your suppliers on Tuesday.

Thank you once again
21/12/2017
Thanks for that, much appreciated. Have to say the service you have given us over the past is A1. Always recommending you to friends. Us gardeners must stick together. So easy to concrete everything these days.

Merry Xmas to you all.
21/12/2017
My thanks to you, Gemma, Caitlin and Greenfingers for your prompt action and resolution of this problem.
I will of course continue to shop with you in the future.
21/12/2017
I have ordered from Greenfingers many times and have always be very satisfied with my purchases i find they are value for money and very easy to order with quick delivery
Thank you wishing you all a very happy Christmas
11/12/2017
This is amazing - thank you so much! I really appreciate your gesture, really happy!
Thank you again.
11/12/2017
And thank you very much for your great customer support at Greenfingers.com
11/12/2017

I ordered one duck which was delivered within a few days then ordered another which was delivered within a few days Very good service
11/12/2017
I love shopping with Greenfingers.com
11/12/2017
Whole process easy and quick delivery
28/11/2017
This is customer service at its best and we appreciate the extra effort you have made.

28/11/2017

I wanted to say a big thank you for sending the bench out to me, I really like it and it has finally been put together. Thank you for all of your help and I have posted a 5 star review on the website. Many thanks!

28/11/2017
Everything was in perfect condition and I might add I was pleasantly surprised of the quality.

Thanks again Caitlin, you have restored my faith as a customer in Greenfingers.

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