Garden Centre


Customer Service Feedback

10/01/2019

That's wonderful news.

Thank you.

I do recommend Green Fingers to all of my friends and family members and I have bought a lot of things from you and will continue to do so.
10/01/2019
You have been very helpful and would like to thank you for your great customer service.
10/01/2019
Thank you Rebecca.
Am v grateful.
Happy New Year.
10/01/2019
I just wanted to let you know that the replacement item arrived safely!

Thank you so much for sorting it out so quickly , I am very happy with it and I am sure that my sister will be too.
10/01/2019
I would like to thank you for your attention to this matter. Your service has been second to none from the very first enquiry.
My grateful thanks for your efforts on my behalf.
02/01/2019
That's wonderful news.

Thank you.

I do recommend Green Fingers to all of my friends and family members and I have bought a lot of things from you and will continue to do so.
02/01/2019
Thank you so much for sending out the replacement base so quickly, it arrived on Friday and is fine.
You have been very helpful and would like to thank you for your great customer service.
02/01/2019
All done by one phone call person I spoke to was very friendly and helpful. Delivered on time too. Looking forward to using the Obelisks in my new garden when I move
02/01/2019
All I can say it is very good
02/01/2019
I am very pleased with my 2 birdfeeders
14/12/2018
Excellent service will definitely use Greenfingers again
14/12/2018
Really speedy delivery and exactly the product I was looking for
14/12/2018
Ordered a bird table recently and I am absolutely delighted with the quality of the table the ease of assembling, just amazing, screw the top on and ready. Been admired by many already and have to add excellent delivery service, First class Greenfingers back for more and my daughter on her way too. Well done
14/12/2018
First class
14/12/2018
We bought this little lamb for our niece for her back garden and we must say that we received it we were very pleasantly impressed and we wished we could have one
The company was a delight to buy from and we would recommend to anyone
30/11/2018
Just would like to say your service is absolutely amazing and so easy for help on any enquiry! I will always recommend you to all my friends and family how helpful you are! Keep nature going with your amazing prices and ease receiving them! 5 Stars all the way!Thankyou so much....
30/11/2018
Thankyou for your generous response. Far more than expected. Due to the level of customer service you've shown I will definitely continue as a customer. I did take a photo of damaged parcel and I hope I've managed to attach it to this email ok.
Thankyou Gemma for restoring my faith in the company.

30/11/2018
Hello Gemma, thank you for resolving the issue with bird feeder.
We have bought from you previously, and I am sure we will do so in the future, as we can have confidence that if there should be a problem you will resolve it.
30/11/2018
Thank you for your response in regard to the above order.
I appreciate both the speed of your response and the refund and voucher.
I would have been happy with your speedy response and apology for the delay, the above was an unexpected bonus, thank you!

30/11/2018
No need to change anything I found the website perfectly easy to use
21/11/2018
Thank you so much for such a satisfactory outcome, my mother is delighted and grateful. We commend your customer service, excellent!
21/11/2018
Thank you very much for your detailed reply to my complaints.

I also very much appreciate your offer, which I accept with many thanks. My faith in Greenfingers has been restored.

Again my thanks for your very quick, and personal, reply.
21/11/2018
Thank you so much for your kind response, and for replacing the broken fairy. I will indeed remain a future customer as your customer service is second to none.
21/11/2018
Re our correspondence below, thank you so much for the replacement bells.
These came really fast and your outstanding customer service with this is truly appreciated.
21/11/2018
Excellent service and the quality of the Planters is outstanding. We bought 4 than ordered another 2 as we were so pleased. Thank you
21/11/2018
Thank you for the excellent patio awning order and excellent delivery by the suppliers which I would like to have passed on.
21/11/2018
GREAT
08/11/2018
Excellent service and the quality of the Planters is outstanding. We bought 4 than ordered another 2 as we were so pleased Thank you
08/11/2018
Greenfingers is a brilliant website to buy all your gardening requirements I would always recommend it Service is good
08/11/2018
Yes I will do , Thank you for your help and excellent customer service. Gives me every confidence to order again from Greenfingers in the future.


08/11/2018
OK thanks so much Shona, fantastic customer care. I'll have a good browse through the website because there are lots of interesting things there.

08/11/2018
Thank you so much for such a satisfactory outcome, my mother is delighted and grateful. We commend your customer service, excellent!
08/11/2018
Thank you, I can confirm that I have received the refund to my PayPal acct.
I will certainly be shopping with you again despite this little hiccup!
24/10/2018
Thanks so much.

Thats a great service.

I look forward to receiving my new order.
24/10/2018
Thank you so much. I will be purchasing both next month, I appreciate the responses. Take care and have a great weekend.
24/10/2018
Many thanks for the efficient way you have resolved the problem. Look forward to receiving the replacement chair.
24/10/2018
Thank you for your help and excellent customer service. Gives me every confidence to order again from Greenfingers in the future.
24/10/2018
OK thanks so much Shona, fantastic customer care. I'll have a good browse through the website because there are lots of interesting things there.

Have a great day,
24/10/2018
Had a slight hiccup with the size but found everyone very helpful
11/10/2018
I just wanted to say a HUGE thank you to Kirsty in customer services for bending over backwards and sorting my delayed delivery so that it arrived super fast! I can't thank you enough and I really really appreciate all your efforts and hard work. Great customer service!
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