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Garden Centre


Customer Service Feedback

27/05/2019
I have had overall a great experience with Greenfingers they have been so very helpful with our order The customer service is excellent I shall definitely be purchasing products from them again in the future.
24/05/2019
Thank you so much for your help in this, you donít have to apologise, itís a design flaw, but one that can be dealt with. Your service has been excellent thanks again.
22/05/2019
All good
22/05/2019
I found exactly what I was looking for Greenfingers delivered very quickly Very pleased with the service and quality of goods
Many thanks Greenfingers
22/05/2019
First time buyer and no problems
22/05/2019
Was told delivery would be 5 to 7 days Arrived in 3
Very good service
22/05/2019
Ty so much for the fast reply and incredible customer service.
14/05/2019
Thankyou for your excellent response be assured you will have further business from me
09/05/2019
Thank you for sorting this out. The best customer service! I look forward to receiving the new trellis and will definitely buy from Greenfingers again.
06/05/2019
Many thanks for your prompt and helpful response.

I have placed the order and look forward to receiving it.

Thanks again.
06/05/2019
The ordering process was simple and the product was competitively priced. Delivery was prompt and efficient. That's everything a customer wants.
06/05/2019
Although I found your website less intuitive and userfriendly than some others I compliment you on your phone helpline. A delighful young woman tried with great patience and good humour to clarify something I had misunderstood about my order and my failure to understand originally was entirely my fault. The product I bought seems good and installation proved easier than expected.
06/05/2019
Prompt delivery no issues
06/05/2019
Very good purchasing experience
Great price for top quality garden furniture
Perfect delivery and easy assembly
06/05/2019
Excellent service prompt delivery, problem with one light, rapidly resolved
19/04/2019
Thanks so much Gemma and Shona for all your help. No inconvenience caused at all and I'm more than happy with the resolution.
Great service.

15/04/2019
Thank you so much for such rapid response. Makes such a change in this day and age. Will tell my friends.
05/04/2019
Thank you for the offer of the voucher. This is a most understanding gesture. You have done much to restore my confidence in retail experiences. I intend to keep using Greenfingers as well as recommending your store to others.
04/04/2019
Thank you for resolving this issue so quickly and satisfactorily. I will dispose of the damaged fruit cage. I have been a customer of yours for a couple of years and will continue to be.
04/04/2019
Thank you Gemma, a pity about the table but your customer service has been excellent
04/04/2019
Many thanks for your quick and efficient response. I am very impressed - excellent customer service.
I am happy with these items, it will help no end in the garden.
30/03/2019

I received my replacement bench today no damage to report thanks for a speedy delivery and excellent customer service
30/03/2019
Thank you my shed has arrived. Thanks for the excellent customer service
26/03/2019
Excellent service and prompt delivery Very impressed
26/03/2019
That's amazing, thank you so much.
Brilliant customer service!
26/03/2019
Thank you for your prompt reply. I cannot fault the Customer Service that I have received in connection with this order and will not hesitate to order from you again.
21/03/2019
Many thanks for your prompt reply, super service!
21/03/2019
Thank you for your prompt replies and help sorting this out. I really appreciate the express delivery too, I ll let you know once I have it.
19/03/2019
Thank you for your prompt attention to this matter.
I am very satisfied with the resolution put in place and look forward to receiving the new items in due course.
19/03/2019
Very good and efficient service
19/03/2019
Good service and excellent delivery person
19/03/2019
VERY HAPPY TO RECOMEND GREENFINGERS YOUR TELEPHONE STAFF WERE VERY PLEASANT AND HELPFUL AND THE 2 PRODUCTS WE ORDERED WERE JUST WHAT WE WANTED THANK YOU
12/03/2019
Very pleased with purchase and excellent service and delivery product is excellent
12/03/2019
Thank you so much Greenfingers - you have once again gone over and beyond the call of duty.
05/03/2019

Thanks - whilst it is disappointing to receive damaged goods it is good to receive a positive customer experience to rectify the situation.

05/03/2019

Thank you so much for the replacement table which arrived safely last night. Brilliant service and great delivery by Yodel.
Look forward to buying from you again in the future.
Once again many thanks.
01/03/2019
Thank you so much for the replacement table which arrived safely last night. Brilliant service and great delivery by Yodel.
Look forward to buying from you again in the future.
Once again many thanks.
01/03/2019
Hi there,
This is incredible customer service.
Thank you so much
01/03/2019
Thank you very much. You have been very helpful. I am a confirmed Greenfingers customer because of your excellent service!
27/02/2019
The service from Shona has been brilliant
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