Customer Service Feedback
Very pleased with the garden furniture and fast deliver
Easy to shop with Greenfingers Very pleased with my purchase of the Dribox
yes I will buy from you again, thank you very much for a excellent service.
Many thanks Gemma...that really is great customer service and very happy to keep it on this basis!
Many thanks for the prompt processing and execution of this order. Very pleased with your website/service.
Thank you thought there was a mistake , its a kind gesture thank you very much
Yes, you are a great company in my book. Bought quite a few products over the years. Home and pet products. Good products. Good value. This is why I bought my rattan patio set from you, rather than say Argos or Wayfair!
Thank you very much for your prompt attention. Excellent customer service!
Thanks so much for sorting this out, I am extremely happy with your excellent customer service
Thank you very much, this is greatly appreciated and thank you to all at Greenfingers for your prompt and courteous response in dealing with my problem. Great customer service.
Very Good Customer Service and Quick Delivery
Very impressed with your speed at sorting problems out. Will definitely recommend Greenfingers and use you again!
I am very impressed with your service. The fast initial response on a Saturday and the fact you were able to send me the parts without the hassle of me having to return the entire table for a replacement.
It is refreshing to have a problem dealt with so efficiently. I was considering also buying another item from you (the £249.00 4 seater dining set with the same round table) for our holiday home. The efficient way you dealt with the problems I had has convinced me to place this additional order which I will do on Monday as I would like delivery around the 21st.
Thanks again, you deserve promotion!
Thank you very much, thatís really good customer service.
Now that is what I call good service, thank you very much
I would like to congratulate you on a first class service in regards to me receiving a damaged recliner I contacted yourselves via email and sent pictures of the damage and within 2 days a replacement recliner arrived and no damage What a fantastic 5 star service I cannot praise you enough definitely buy from you again once again thank you very much for your 5 star service
That's GREAT, thank you for sorting it so quickly, my seedlings will love you for it!! Can finally get that netting up!
Thanks for all your help. I always believe the true test of a company is how they behave when things go wrong. You've been marvelous.
Thank you, Gill. Youíre efficient and helpful response much appreciated.
Thank you Gemma for your e mail. I was so excited for the arrival of the solar fountain I've kept my eye on for a couple of years so you can only imagine my disappointment but Joanne and yourself have been brilliant at sorting the problem- much appreciated.
Many thanks for that & your excellent after sales service
I have had overall a great experience with Greenfingers they have been so very helpful with our order The customer service is excellent I shall definitely be purchasing products from them again in the future.
Thank you so much for your help in this, you donít have to apologise, itís a design flaw, but one that can be dealt with. Your service has been excellent thanks again.
I found exactly what I was looking for Greenfingers delivered very quickly Very pleased with the service and quality of goods
Many thanks Greenfingers
First time buyer and no problems
Was told delivery would be 5 to 7 days Arrived in 3
Very good service
Ty so much for the fast reply and incredible customer service.
Thankyou for your excellent response be assured you will have further business from me
Thank you for sorting this out. The best customer service! I look forward to receiving the new trellis and will definitely buy from Greenfingers again.
Many thanks for your prompt and helpful response.
I have placed the order and look forward to receiving it.
The ordering process was simple and the product was competitively priced. Delivery was prompt and efficient. That's everything a customer wants.
Although I found your website less intuitive and userfriendly than some others I compliment you on your phone helpline. A delighful young woman tried with great patience and good humour to clarify something I had misunderstood about my order and my failure to understand originally was entirely my fault. The product I bought seems good and installation proved easier than expected.
Prompt delivery no issues
Very good purchasing experience
Great price for top quality garden furniture
Perfect delivery and easy assembly
Excellent service prompt delivery, problem with one light, rapidly resolved
Thanks so much Gemma and Shona for all your help. No inconvenience caused at all and I'm more than happy with the resolution.
Thank you so much for such rapid response. Makes such a change in this day and age. Will tell my friends.
Thank you for the offer of the voucher. This is a most understanding gesture. You have done much to restore my confidence in retail experiences. I intend to keep using Greenfingers as well as recommending your store to others.
Thank you for resolving this issue so quickly and satisfactorily. I will dispose of the damaged fruit cage. I have been a customer of yours for a couple of years and will continue to be.
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