Garden Centre


Customer Service Feedback

20/09/2018
Many thanks Gemma, your prompt assistance is greatly appreciated.
I have used your company on numerous occasions and must say I have never been disappointed with your prompt and courteous responses.
20/09/2018
I see the box with the replacement hood has arrived. I will open and fit it this weekend.
Thank you for your prompt attention to recovering this situation, it was very well handled.
20/09/2018
Many thanks, I just have to say, I have had a few problems with my goods but it has been handled exceptionally well, and I will be returning when I next need to purchase items, thank you so much for your help.
20/09/2018
I would like to take this opportunity to thank you for your swift response
to my initial email regarding our faulty item and also for sending a
replacement.
20/09/2018
I LIKE THE NEW DESIGN. THE WEBSITE WAS EASY TO UNDERSTAND
20/09/2018
Thank you for the 2 romantic arches you sent me I'm really enjoying them They are beautiful sturdy and easy to bolt together The packaging was good and delivery prompt
20/09/2018
Arbour arrived as promised and is just the ticket Great price
20/09/2018
Navigation much better
31/08/2018
Perfect!
Thank you so much!!!!
Brilliant service

Much appreciated.
31/08/2018

Many thanks Nicola. The service regarding both matters has been excellent.
31/08/2018
Many thanks for such excellent service Rebecca. You are a brilliant advert for the company and I will most definitely buy from Greenfingers again.
31/08/2018
Good afternoon to you. Thank you so much for your reply. What an excellent service. I shall certainly recommended your company to friends and neighbours. Regards, one happy customer
31/08/2018
Thank you so much for your continued assistance, this is fantastic news and it is greatly appreciated.

I look forward to receiving to my item.
24/08/2018
Pleased with all aspects help service and delivery
24/08/2018
Very pleased with the bench cover It was delivered quicker than expected
24/08/2018
Customer Service were very helpful
24/08/2018
Great service great product would use this company again
24/08/2018
Always a pleasure shopping with you Quality products and good delivery service
24/08/2018
Always find what I need on site, customer service go out of there way to help and advise with the orders, also found delivery man had carefully put delivery in safe place I had requested, Great Service thank you
16/08/2018
Thank you very much for your help with my enquiry
and your quick response
16/08/2018
Thankyou for your email.

The order was delivered yesterday by a very helpful driver and on first impressions I'm very pleased with it.

16/08/2018
Yeah all good. Amazing service. Thank you
16/08/2018
Good Morning,
Thank you so much, I was not expecting that!
Thank you for your prompt response and exceptional customer service.
16/08/2018
I ordered an item from you which sadly did not suit when it arrived. The two staff members I dealt with were Yvonne and Joanne and I simply cannot thank them enough for their suberb service when dealing with me. Without a doubt I will use your company again as if this is the level of service when returning something that says it all to me with regard to future dealings with you
16/08/2018
Huge thx to Gemma and rest of the Greenfingers team. I have received your newly dispatched items and will definitely use you for all ongoing garden supplies going forward.
16/08/2018
Although the tracking information wasnt updated the product was delivered before the expected date. The young man delivering was exceptionally helpful and insisted on carrying the Arbour to the bottom of an 80 garden.
The Arbour itself looks fantastic and was fun to construct.
A positive experience and fully recommended.
03/08/2018
Thank you so much you have been so good dealing with this matter kind regards
03/08/2018
Thank you for kind and prompt response. Much appreciated. A sign of great customer service.
03/08/2018
Thank you so much Gemma for your help and for getting my order delivered in time for our party, it is my husband's 90th birthday and it is part of his present so thank you very much again.
03/08/2018
Thank you Gemma

May I say the level of customer care has been a refreshing change from most retailers
03/08/2018
Thank you so much, I was not expecting that!
Thank you for your prompt response and exceptional customer service.
03/08/2018
Good service very prompt nice quality swing
24/07/2018
Thank you for your response.
Can I thank you for always replying to emails and being helpful.
24/07/2018
Whether by design or otherwise that has changed and all because of your customer service. This relates to Gill Hunter specifically as in my mind she was a true ambassador for you and while she dealt with the issue within the limitations of what could be done it was done professionally and with a belief that she cared and listened. I hope Gill is recognised accordingly!!
24/07/2018

Thank you for your swift and positive response which I appreciate
24/07/2018
First class service, ordered Monday here by Thursday,love my chairs,very decorative
24/07/2018
This is the second time I have bought something from Greenfingers The service is excellent and I was kept informed about delivery Great service and I would not hesitate in buying from them again
24/07/2018
Well presented, easy to navigate
11/07/2018
Thank you very much 5 star service.
11/07/2018
Thank you for your reply Gemma. I have been very happy with the way this has been dealt with and your quick responses. I will have no hesitation In recommending your company to family and friends.

Many thanks once again
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