Garden Centre


Customer Service Feedback

04/05/2018
Thank you Gemma.

The mirror has just arrived, and looks great on first inspection.

Thanks again for your outstanding customer service, it's a credit to Greenfingers.
04/05/2018
Thank you so much. I appreciate the great customer service.

04/05/2018
I would like to thank you for your prompt and very reasonable treatment on my purchase, Gardman Obelisk.
Thank you very much.
04/05/2018
I just wanted to say thanks for the service....quick and efficient.... so - Thank you!
04/05/2018
I received my wooden arch within a week of ordering but unfortunately it had been damaged in transit I sent photos to Greenfingers of the damaged pieces and within the week I received new ones I was very pleased with the way the matter was dealt within and would recommend this Company to anyone I will certainly use Greenfingers in the future
24/04/2018
Good response to my query on receiving damaged item
24/04/2018
I had an issue with an item and contacted customer service the assistance of Yvonne was helpful and courteous and a replacement item was sent out Thanks to all
24/04/2018
Thank you for sorting out the glitch with my order I was so impressed the corrected order arrived the next day very helpful lady at customer services thank you
24/04/2018
Top rate service sorted problems out immediately good people to deal with
24/04/2018
Excellent service Ordered on Friday for next working day delivery as I needed it asap Order confirmation said Monday delivery which was good It arrived well packed on Saturday Was very pleased would definitely use company again
06/04/2018
I just want to say that although I had a problem with the quality of one of the chairs I ordered it was replaced very promptly and without question. Thank you very much for the way you resolved the issue. I will certainly recommend you to my friends and I look forward to using your company again.
06/04/2018
Found the product garden mirror very easily on site Ordered Tuesday pm
Mirror arrived safely on Thursday afternoon Very satisfied with this excellent service
Thoroughly recommended
06/04/2018
Good service and a keen price would definitely recomend
22/03/2018
Thank you, I won't be put off using yourselves again, you have dealt with this situation very well and thank you for a quick resolution.

22/03/2018
I would just like to say thank you for helping me.

In particular I like to say thank you to Gemma, who went out of her way to help me and make me feel like a very valued customer.

I am very impressed with the way I was treated and will not hesitate to recommend you.
22/03/2018
May I say that I have been very impressed with the service I have received and will continue shopping with you.
22/03/2018
I would just like to thank you for sending a replacement and the excellent service I've received. Obviously I will continue to avail myself of your services.
22/03/2018
I would just like to say thank you for your assistance in dealing with the recent matter.
I must say I was very pleased with the level of customer service that was shown to me at all times.
14/03/2018
To confirm I received the replacement clock yesterday.

Many thanks for your prompt, no quibble, response.

Much Appreciated!
14/03/2018
Had a broken panel on delivery called the help number and sent a photo as requested nice pleasant manner no if or buts Quick delivery on the new panel super efficient service
14/03/2018
MY ORIGINAL ORDER WAS NOT SUCCESSFUL DUE TO THE ROYAL MAIL MESS UP GREEN FINGERS QUICKLY RESOLVED THE PROBLEM TO WHICH I WAS MOST GRATEFUL THANK YOU FOR YOUR SERVICE AND GOOD CUSTOMER SERVICE
14/03/2018
I am extremely impressed with your service Months ago I must have requested that you inform me when an item was in stock I had completely forgotten about this What a pleasant surprise when your email came through saying item could now be ordered Thank you very much
14/03/2018
Hi Kirsty

Thank you so much for your excellent customer service For not only helping me to find what I was looking for but also arranging a speedy delivery Well impressed with your efforts
23/02/2018
Again , many thanks to you for resolving this problem so speedily and to my satisfaction . Now constructed , we are very pleased with the pergolas - as we have been with arches previously bought through your company .

23/02/2018
Thank you very much your help is appreciated.
I will wait for news on when it is shipped.
If you could ask them to check that this one is flat I would appreciate it greatly. :-)

Thank you again.
23/02/2018
Hi Gemma, Thank you for arranging to send a replacement dish, I really appreciate your swift and excellent customer service. I look forward to shopping from your website again.
23/02/2018
Easy to find what I wanted and speedy delivery
23/02/2018
Excellent service and very prompt dispatch of goods ordered
16/02/2018
Thank you very much for your prompt reply to my e.mail and for replacing the faulty item.
I am extremely satisfied with the outcome, and will certainly purchase goods from you again.
I have been very impressed with the goods I have ordered in the past.
16/02/2018
Dear Gemma, from the Greenfingers Customer Care,

Many thanks for your kind answer.

Anyway, please accept my compliments, for the quality, of the products, you sell.

16/02/2018
Hi Kirsty! Spares have arrived in perfect condition, thank you for being so efficient. Iím off down the garden now to fill the bin with compost!😁

16/02/2018
Thank you for sending me a replacement clock I have received it today.

Thank you for the great customer service.
16/02/2018
Many thanks for the quick delivery service for my cold frame ordered on line and delivered to my address in 3 days.
I have already fitted it up and is now in use.
Wonderful service
07/02/2018
Thank you once again for your help. Your customer care from yourself has been brilliant and very warmly towards my situation.
I would have no problem recommending your selves to anyone.
07/02/2018
I really appreciate your swift and excellent customer service. I look forward to shopping from your website again.
07/02/2018
Many thanks Aimee, excellent customer care!
07/02/2018
Thank you very much for your prompt reply to my e.mail and for replacing the faulty item.

I am extremely satisfied with the outcome, and will certainly purchase goods from you again.

I have been very impressed with the goods I have ordered in the past.

07/02/2018
Dear Gemma, from the Greenfingers Customer Care,

Many thanks for your kind answer.

Anyway, please accept my compliments, for the quality, of the products, you sell.
25/01/2018
Thank you once again for your help. Your customer care from yourself has been brilliant and very warmly towards my situation.
I would have no problem recommending your selves to anyone.
Thanks again
25/01/2018
Thank you so much for your prompt response to rectifying this fault. I received the two new lids yesterday and want to commend your company on its excellent customer service.
Very bestate wishes
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