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Customer Service Feedback

13/10/2017
I would also like to thank you for resolving my complaint as quickly as you did, My order arrived as promised by courier Tufffnells Wednesday as promised. Everything was in perfect condition and I might add I was pleasantly surprised of the quality.

Thanks again Caitlin, you have restored my faith as a customer in Greenfingers.
13/10/2017
Just to say- thank you for the prompt service. Very good degree of customer support.
13/10/2017
Great response from you, thank you - but I must confess I wasn't expecting anything less from Greenfingers.:-) I look forward to hearing from you.
13/10/2017
I found my experience absolutely brilliant the deer's I ordered were perfect and much cheaper than anyone else
13/10/2017
Hi all at Greenfingers I would like to say a very big thank you for the brilliant service I received both times I phoned to place an order I found your staff very helpful and willing to answer any queries I had about my purchases and I look forward to ordering more in the future good work
04/10/2017
Thank you Greenfingers team for my replacement seat
Your service was great straight forward and prompt
04/10/2017
Thank you Caitlin for your prompt reply to my complaint.

I would also like to thank you for resolving my complaint as quickly as you did, My order arrived as promised by courier Tufffnells Wednesday as promised. Everything was in perfect condition and I might add I was pleasantly surprised of the quality.

Thanks again Caitlin, you have restored my faith as a customer in Greenfingers.

04/10/2017
Thanks Aimee - I appreciate your help on this one, impressive customer service, I will definitely be shopping with you again in the future.
04/10/2017
Quick delivery and received in good condition
04/10/2017
Good backup on telephone after sale
04/10/2017
Your service was great straight forward and prompt

Many thanks
22/09/2017
We have used Greenfingers in the past and have been very pleased with the everything we have purchased from you. Rest assured this recent issue would not put us off purchasing things from you in the future.

Thank you once again for your assistance in this matter.
22/09/2017
Thankyou very much. Really fantastic customer service and I look forward to shopping with you again.
22/09/2017
Very good site, easy to use, great product, fast delivery, would recommend.
22/09/2017
Goods received very pleased with quality
18/09/2017
Many thanks to Joanna for all of her help. Whatever they are paying her is not enough. Cheers!
18/09/2017
Thank you so much. We're looking forward to receiving it. Your customer service has been excellent!
18/09/2017
Thank you for your quick response and resolution.

18/09/2017
Very good site easy to use great product fast delivery would recommend
18/09/2017
Price quality delivery on all items up to usual Greenfinger's high standard.
18/09/2017
The table arrived in quick time, when I opened packing lug was missing from crosspiece, I phone you and new part was delivered right away. It was easy to assemble and looks really nice.
31/08/2017
I have been extremely pleased with the service and the products I have purchased from yourselves and a response like the one I have just received from you goes to re-enforce my faith about purchasing goods from Greenfingers.
31/08/2017
I just wanted to say how pleased I am with the way Customer Care has handled my complaint. In the first instance, Sharon sent me a lovely reply and the afterwards I spoke to Caitlin on the telephone who couldn't have been more helpful.
I have learned valuable lessons from the team and thank you all for your help
31/08/2017
Thank you for taking the time to let me know. That saves me buying again unnecessarily. You'd love it if you saw who the bird table is for, I'm sure. These baby chaps and chirpers line up on my fence making such a racket for their breakfast, lunch and dinner...it's feasible they'll eat the table top too!

Lovely to get to know you at Greenfingers, I'm impressed, and doubtless will be back.

31/08/2017
Many thanks

I really do appreciate the excellent customer service from you.
31/08/2017
I ordered the Ellister 6 seater garden table and armchairs which was delivered the following day as requested. Unfortunately one of the rear struts snapped on an armchair so I had to phone customer services spoke to Yvonne who was extremely helpful and arranged to send a replacement chair which arrived within two days. Overall I am very pleased with my purchase and would definitely use this company again Great customer service.
31/08/2017
I bought 250 litres of topsoil from you this week and there was a delay in delivery by ParcelForce. This was quickly sorted out by your customer services whose efficiency and care was first rate So thank you to them. A company's reputation is to a very large degree based on the care courtesy and efficiency of those who are the interface with the customer. I am impressed by your customer services ladies
31/08/2017
Efficient friendly service
25/08/2017
Thank you Sharon, the bird table arrived only a short while after the mirror window. Just confirming, I'm a very happy bunny. I built the table myself yesterday afternoon and it's now home to the little feathery friends who love it. The mirror window is also up on the wall now and looks truly amazing. When the second one goes up, it'll be a work of art. I couldn't be more delighted.

Thank you to you all at Greenfingers, it's a pleasure buying from you.
25/08/2017
Thank you for your prompt action on my purchase.
Because of your response I will keep your company in mind for future purchases. Once again thank you for your action on this matter.
25/08/2017
Thank you for dealing with this so efficiently. I can confirm the replacement cushions have arrived and are a huge improvement on the original delivery.
Overall I am extremely pleased with my furniture - a great addition to my garden!
25/08/2017
Many thanks.
Your customer service is excellent and very much appreciated.
25/08/2017
I would like to thank Greenfingers for the excellent service as always and to highlight any problems were caused by PayPal and not yourselves.

18/08/2017
Thanks so much for your quick reply, and that is really appreciated.

What wonderful customer service!
18/08/2017
Thank you for your help.
Will be using your company again.
Excellent customer service.
18/08/2017
Thank you so much for your speedy responses to sort this out for me. It is so refreshing to find a company that actually cares about their customers and actually do as they say they will do and very quickly. I will indeed have no hesitation in recommending or using your company again.
18/08/2017
I shall hope to do business with Greenfingers in the future *FIVE STAR CUSTOMER SERVICE*; a decent company.

18/08/2017
Thank you for your excellent service I would highly recommend you it was just unfortunate in my case.
11/08/2017

I shall hope to do business with Greenfingers in the future *FIVE STAR CUSTOMER SERVICE*; a decent company.
11/08/2017
I have received the replacement gazebo roof,and would like to congratulate you on your prompt action to resolve the problem.I will definitely use your company again and will recommend you to others
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