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Customer Service Feedback

15/03/2017
Thanks for all your help and I really love these shelves. I have left you a 5 star review.
15/03/2017
Delivery received this morning. Thank you for a very swift resolution.
15/03/2017
Thank you so much for your excellent solution
15/03/2017
Very pleased with purchase already put together and in use Many thanks for your excellent service and very friendly delivery man
15/03/2017
Brilliant service arrived very quicky highly recommend this company
06/03/2017
Not at all. You have provided an excellent service. Many thanks
06/03/2017
Nicola
Replacement and outstanding item now received in good order. Thank you all for your help.
From a satisfied customer.
06/03/2017

Thanks for sorting this so quickly, great customer service.
27/02/2017
Very efficient great service excellent product
24/02/2017
Thank you so very much for sorting our problem out promptly and efficiently - much appreciated - we have just received our replacement and are very happy with it - thank you again
24/02/2017
I am very pleased with the items I bought they arrived quickly I will be happy to use your website again
24/02/2017
Kirsty,
Very many thanks for your excellent post sales service. The replacement feeder arrived on Monday and is already positioned in the garden without any problems.
I would like to record my genuine thanks for your outstanding personal service and the excellent level of post customer sales service from Greenfingers.
17/02/2017
Goods have arrived safely. I am very pleased with the potting table. My compliments to your packing team I have had more delicate goods delivered without the protection on my delivery.

Thank you for your prompt service
17/02/2017
Brought a car port from Greenfingers had a problem with the delivery but Joanna sorted out so quickly. We have never had such good customer service. Nothing was too much trouble. The problem was sorted out so quickly. If there was an award for service Joanna and Greenfingers deserve it. Thank you Joanna such a pleasure doing business with the company and such a delightful lady
10/02/2017
Hi Nicola,
Thanks for all your help and I really love these shelves. I have left you a 5 star review.
10/02/2017
That is great, thank you very much!
10/02/2017
Excellent site love shopping with Greenfingers
02/02/2017
Delivery received this morning. Thank you for a very swift resolution.

02/02/2017
Thank you so much, I really appreciate it

02/02/2017
Hi Caitlin
I have as promised placed a positive Trust Pilot review on your excellent service and product.
02/02/2017
Thank you very much for your help Nicola and for organising the replacement.
We look forward to receiving it.
Thanks again
02/02/2017
Thank you so much for your excellent solution and I look forward to recieving the replacement hurdle in due course.


Many thanks for your help.
27/01/2017
Many thanks for your speedy reply. The products we have bought from you are excellent and have been easy to assemble, we look forward to ordering more items from you in the future.
27/01/2017
Many thanks Caitlin that is a rather generous interpretation of your
Warranty. Five star treatment which I will publicise on Trust Net.
27/01/2017
Thank you so much for your excellent solution and I look forward to recieving the replacement hurdle in due course.
27/01/2017
I would like to commend Greenfingers on your excellent customer service. Thank you so much for all of your help.
27/01/2017
Many thanks for resolving this so quickly
13/01/2017
Excellent service bench cover exactly what I was looking for Good quality easy to fit
13/01/2017
Very quick service and excellent notification of intended delivery times Thank you
13/01/2017
Great service especially when I had a query it was resolved immediately without any hassle to myself and I appreciated this. Would without doubt use this company again
30/12/2016
I thank you whole heartedly, as it's not often these days such a thing us done.. I applaud you on your customer services!! Top notch to be honest.. I will call if not this week, it will be middle of next week... Thank you
30/12/2016
I just wanted to thank you for the help you and your colleague gave me regarding the table and chairs I bought from Greenfingers.com for my mum.

I received the replacement table and chairs yesterday and my mum is very happy with them, so I am happy with them. They are safely packaged away for next summer, if we get one that is?

I really appreciate both of your help and shall be looking for something to buy from Greenfingers for my own garden soon too.
30/12/2016
Thank You Caitlin
Excellent service - will be sure to leave +ve feedback
30/12/2016
I always find shopping with Greenfingers easy and efficient
16/12/2016
I just wanted to say as someone who orders online i have been very impressed with Greenfingers. From ordering on your website to receiving the products in a timely manner, also your call centre was very professional and did not make me feel just like another number.

16/12/2016
Dear Petplanet, I telephoned Customer Service this morning, as I was unable to activate the Checkout button towards the end of my online order. Your lady Nicola, who was the most courteous, pleasant and helpful Advisor I have spoken to in many years, could not see a problem on your system which might account for this and I placed my order by telephone, with her.Thank you for your continuing excellent service, backed up by excellent Customer Service
16/12/2016
Thanks for your help. We are very impressed with the customer service received from yourself and your company and have recommended you to our family and friends.
16/12/2016
Many thanks kirsty, could you forward this to your manager, as I feel you have don a wonderfull job in sorting this out, even when the suppliers were giving you the runaround, some people would have given up in frustration as I nearly did. I was very close to sending the whole thing back and asking for a refund. Thankyou again for your excellent endeavour
16/12/2016
Such an easy site to follow
08/12/2016
Thank you so much for my delivery today of two garden statues. I would recommend you to all family & friends as so impressed with your prompt service. Ordered Wednesday evening dispatched Thursday arrived today Friday here in Norfolk. Just amazing ,we were kept updated from time of order. So pleased with every aspect of this product. Thank you all. We will definitely be using you in the future for gardening needs.
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