This Arbour is a perfect size for a small garden.
The roof was damaged but I got a replacement sent in 3 days.
It comes with instructions and screws
The visual drawings of the arbour makes it clear how the
Arbour should be erected. The verbal instructions were confusing and I ignored them.
It does say it comes with pre-drilled holes;it does not.
I did not use some of the long screws provided but instead used mending plates (available in your DIY store) to attach the roof to the base. I also used right angled mending plates to provide extra support to the seat.
It took me about 2.5hrs to assemble and I am pleased with the result.
Looks ok after difficult assembly .
This was a nightmare to put together, poor instructions with NO pre-drilled holes. Took two about 3 hours. Will request Greenfingers to remove "easy to assemble" off product information.
Also not enough screws or not long enough and had to chisel one post at top so roof sits on level.
Finish product is ok but you need to completely sand the wood as very rough.
So ok product with poor instructions with additional fitting materials of drill bits, extra & long screws and a chisel.
Thank you for review.
The holes are marked for drilling they are not pre drilled.
They have been manufacturing this for a number of years and they have not had a complaint about the instructions before but they will have them looked at and if they need amended they will do that.
The bolts they supply are the correct ones but as you advised you pre drilled the holes it may be that the holes were to big for the screws.
The product does not require sanding as it is an exterior product but this is a personal choice on how you would like it to look.
As you did not contact us before erecting we were not given the opportunity to contact the supplier to ascertain if the product you had received was faulty and we would have arranged to either replace parts or collect and reship a replacement.
Kind Regards Greenfingers Customer Care