Security & Payments

At Greenfingers, your privacy and security are our top priorities. Whether you're browsing our garden inspiration or placing an order, we make sure your data and payment information are fully protected.

Secure Payments

All transactions on Greenfingers.com are processed securely through Shopify, which is Level 1 PCI DSS compliant - the highest level of security certification available for online stores.

  • Your payment details are protected with SSL encryption (the padlock you see in your browser).
  • We do not store your full payment information on our servers.
  • We accept secure payment methods, including:
    • Credit & debit cards (Visa, Mastercard, etc.)
    • PayPal
    • Apple Pay / Google Pay (on supported devices)

Your Personal Data

We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  • Your personal data is encrypted and securely stored.
  • We never sell or share your information without your permission.
  • You have the right to access, correct, or request deletion of your data at any time.

View our full Privacy Policy

Account & Login Security

  • Your account is protected with a secure password.
  • For added safety, we recommend choosing a strong, unique password for your Greenfingers account.
  • If you believe your account has been compromised, contact us immediately via info@greenfingers.com.

Order Security & Fraud Protection

  • We use Shopify's built-in tools and third-party fraud detection services to protect you from unauthorised or suspicious activity.
  • If there's ever an issue with your order, our team will contact you directly.
  • Any suspected fraud is automatically flagged for review.

Site & Infrastructure Security

Greenfingers.com runs on Shopify's trusted ecommerce platform, which includes:

  • 24/7 server monitoring
  • Automatic security updates
  • Protection against DDoS attacks and malware

All data transmitted between your browser and our site is encrypted with TLS 1.2 or higher.

Your Rights as a UK Customer

As a UK resident, you are protected under:

  • The UK GDPR
  • The Data Protection Act 2018
  • The Consumer Rights Act 2015

These regulations ensure transparency, control over your data, and protection from unfair practices.

Need Help?

If you have any questions or concerns about how we protect your data, please contact us:

Shop with Confidence

Thousands of customers trust Greenfingers for their gardening needs — and we're committed to keeping your data safe every step of the way.